Return and Refund Policy

At Pick More, customer satisfaction is our priority. If you experience any issue with your order, we are here to help. Please read our Return & Refund Policy carefully before making a purchase.

1. Return Eligibility

You may request a return if:

  • You received a damaged product.

  • You received a defective product.

  • You received the wrong item.

  • The product is missing parts or accessories.

To be eligible for a return:

  • The request must be made within 7 days of receiving your order.

  • The product must be unused and in its original condition.

  • The original packaging, tags, and accessories (if any) should be included.

2. Non-Returnable Items

For hygiene, safety, or product protection reasons, the following items cannot be returned unless they arrive damaged or defective:

  • Personal care and beauty products that have been opened or used.

  • Items damaged due to customer misuse or improper handling.

  • Products returned without original packaging or missing essential parts.

  • Clearance or promotional items marked as non-returnable.

3. Return Process

To request a return:

  1. Contact our customer support within 7 days of delivery.

  2. Provide your order number along with clear photos or videos of the product.

  3. Our team will review your request and provide further instructions.

  4. Once approved, the return process will begin.

4. Refund Policy

Refunds are issued only after the returned item has been received and inspected.

If your return is approved:

  • Your refund will be processed according to the approved return.

  • In cases where a replacement is available, we may offer a replacement instead of a refund.

5. Exchange Policy

If you receive a damaged, defective, or incorrect product, we may offer a replacement subject to product availability.

6. Return Shipping

If the return is approved due to our error (wrong, damaged, or defective item), the return shipping arrangement will be communicated by our support team.

7. Order Cancellation

  • Orders may be cancelled before they are dispatched.

  • Once an order has been shipped, it cannot be cancelled and will be handled according to this Return & Refund Policy.

8. Inspection & Approval

All returned items are carefully inspected before a refund or replacement is approved. We reserve the right to decline requests that do not meet the conditions outlined in this policy.

9. Contact Us

If you have any questions regarding returns or refunds, please contact us.

Email: pickmore.shop.official@gmail.com

Phone / WhatsApp: +92 322 2314462

Thank you for shopping with Pick More. We value your trust and are committed to providing the best possible shopping experience.